Zero Service from Beame (MixTelematics)

My car was paid off in January this year and since then I have been debited by MixTelematics for some unknown reason.

Not only was I not informed that this would be occurring, I have been trying to get this contract cancelled since at least the 31st of January 2018, with absolutely no luck, response, smoke signal:

---------- Forwarded message --------- From: sydnem17 ********** Date: Fri, Feb 2, 2018 at 12:34 PM Subject: Fwd: MiX Telematics Tax Invoice February 2018 To: **********

Please respond to my email

Sent from my Samsung Galaxy smartphone.

-------- Original message -------- From: Taryn Makings ********** Date: 2018/01/31 19:24 (GMT+02:00) To: ********** Subject: Fwd: MiX Telematics Tax Invoice February 2018

Good Day

I have not authorised you debiting my account. I receive absolutely no services from you and would like you to cease taking money from my account.

Furthermore I want a refund for the money already taken as it was not authorised. I have sent an email previously with no response, just more debits

If this is not done, I will be reporting the matter

Regards Taryn Makings ---------- Forwarded message ---------- From: "Info@MiXtelematics" ********** Date: 31 Jan 2018 13:32 Subject: MiX Telematics Tax Invoice February 2018 To: ********** Cc:

Beame Hello, We have simplified the process for you to view your MiX Telematics statement. Please open the attached document to access this months statement.

For any queries relating to billings and for any change in your personal details, please contact: **********

For any queries regarding your unit, please contact: **********

Thank you for your continued support.

Kind Regards, MiX Telematics

I want this contract cancelled immediately and my money refunded - they have no right to take that money off my account when I have not given permission