WB
Wayne B
1 reviews | Active since Feb 2012
03 Nov 2021, 17:54
ZERO service.
0 Stars for service. I logged a query well over a month ago and received a marketing email. On responding to this that my query was not a marketing query but a service request as a client i received no response. This was dealing with Thabo Maboso. Zero service. I then complained to by email and got a case number mentioning the total lack of service and received a ticket number ***6, this on the 26 October, now 8 days ago. Would you believe it? still NO RESPONSE WHATSOVER. I certainly hope but doubt they are of more use recoving your car if you do business with them.
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Replies (1)Matrix Vehicle Tracking's replyOfficial
04 Nov 2021, 08:26Good Day Wayne B
Thank you for taking my call and allowing me the opportunity to solve your query.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Thank you for taking my call and allowing me the opportunity to solve your query.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Nov 2021, 08:26
Official
Good Day Wayne B
Thank you for taking my call and allowing me the opportunity to solve your query.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Thank you for taking my call and allowing me the opportunity to solve your query.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
