1 reviews | Active since Oct 2017
Wrongfully debiting my account
This is my second month complaining about Mix telematics, I wrote my review here about them debiting my account for the car that does not belong to me and they promised to resolve the issue. I spoke to Patience Ntshangase, they debited my account again this morning amount of R774. I am tired of using my airtime to call my bank to reverse funds and they charge me for reversing funds back into my account.
Dear Fikile Shoba
We thank you for bringing your query to our attention and for allowing us the opportunity to speak to you.
I refer to the telephonic discussion with Patience Ntshangase and hereby confirm that your issues have been addressed.
Please do not hesitate to contact directly should you require further assistance
Kind regards
Thato Mashimbye
Customer Care Supervisor
***
Dear Fikile Shoba
We thank you for bringing your query to our attention and for allowing us the opportunity to speak to you.
I refer to the telephonic discussion with Patience Ntshangase and hereby confirm that your issues have been addressed.
Please do not hesitate to contact directly should you require further assistance
Kind regards
Thato Mashimbye
Customer Care Supervisor
***