PG
Popi G

1 reviews | Active since Aug 2022

03 Aug 2022, 04:06

Worst tracking service ever

I had the tracking device since 2017 when i purchased a motor vehicle. Only to find out that their tracking device is not working after i jad called them check if they are able to track my car. Mind you it's 5 years later. I had 36 months nths contract with them, meaning the contract was supposed to end 2020. No one contacted me nor mailed to vheck if i still wanted to persue with their service. No one contacted regarding the tracking device. So i disputed some of the debits for 2021/22. Guess what they were so quick to hand me over to their legal Agencies. Their services sucks big time. I would not and will not refer anyone to use their services

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 Aug 2022, 09:28
Official
Good day Popi G,

Thank you for raising your concern and allowing us the opportunity to assist.

We can confirm that an agent has contacted you and assisted with your query.

Regards,
Customer Care Department
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