LP
Lindie P
1 reviews | Active since Sept 2024
15 Apr 2025, 14:13
Worst tracking company in SA!
Mixtelematics is the worst!!! Worst tracking company in the country!! They didn't pick up the car was standing in JHB FOR A FULL MONTH! Hidden terms and conditions, forget about the accounts department they are even worse. They will give you a case nr and keep billing you without using the tracker, they can't give you any information just tell you they will escalate the complaint and never actually get back to you ! They keep billing you thats about the only thing they are consistant with
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Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
15 Apr 2025, 14:56Good Day Lindie Du Plessies
Thank you for your submission
We confirm receipt of your inquiry and that we are investigating the matter and will provide a resolution as soon as possible.
Thank you for your submission
We confirm receipt of your inquiry and that we are investigating the matter and will provide a resolution as soon as possible.
If you have any further questions or concerns, please don't hesitate to contact us.
Thank you for your patience and understanding.
Best regards,
Customer Care Department
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Matrix Vehicle Tracking's reply15 Apr 2025, 14:56
Official
Good Day Lindie Du Plessies
Thank you for your submission
We confirm receipt of your inquiry and that we are investigating the matter and will provide a resolution as soon as possible.
Thank you for your submission
We confirm receipt of your inquiry and that we are investigating the matter and will provide a resolution as soon as possible.
If you have any further questions or concerns, please don't hesitate to contact us.
Thank you for your patience and understanding.
Best regards,
Customer Care Department
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LP
Lindie P's updateReviewer Update
05 May 2025, 09:10Good morning. So once again after i paid and i was assured by your company that the contract is terminated with R00.00 outstanding / Contract cancelled! i receive another invoice... i logged anoter case with your emails included
LP
Lindie P's update05 May 2025, 09:10
Reviewer Update
Good morning. So once again after i paid and i was assured by your company that the contract is terminated with R00.00 outstanding / Contract cancelled! i receive another invoice... i logged anoter case with your emails included
Matrix Vehicle Tracking's replyOfficial
21 May 2025, 11:25Good Day Lindie Du Plessis
Thank you for the reply,
This is confirmation that the above matter has been resolved, an updated statement has been sent with a Zero balance.
Kind Regards
CustomerCare Department
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Thank you for the reply,
This is confirmation that the above matter has been resolved, an updated statement has been sent with a Zero balance.
Kind Regards
CustomerCare Department
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Matrix Vehicle Tracking's reply21 May 2025, 11:25
Official
Good Day Lindie Du Plessis
Thank you for the reply,
This is confirmation that the above matter has been resolved, an updated statement has been sent with a Zero balance.
Kind Regards
CustomerCare Department
***
Thank you for the reply,
This is confirmation that the above matter has been resolved, an updated statement has been sent with a Zero balance.
Kind Regards
CustomerCare Department
***