ZS
Zindziswa S
1 reviews | Active since Dec 2018
29 Mar 2021, 08:51
worst tracking company in SA
I've paid the outstanding amount at all these consults have different stories, now I need to pay another fee for cancelling, I this company is trying me up the wall.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
29 Mar 2021, 09:40Good Day Zindziswa S
We can confirm that an agent did get in contact with you and has explained that the payment has been received but an incorrect reference was used, which resulted in the payment not reflecting on your account.
The amount will be allocated on your account.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has explained that the payment has been received but an incorrect reference was used, which resulted in the payment not reflecting on your account.
The amount will be allocated on your account.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply29 Mar 2021, 09:40
Official
Good Day Zindziswa S
We can confirm that an agent did get in contact with you and has explained that the payment has been received but an incorrect reference was used, which resulted in the payment not reflecting on your account.
The amount will be allocated on your account.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has explained that the payment has been received but an incorrect reference was used, which resulted in the payment not reflecting on your account.
The amount will be allocated on your account.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
ZS
Zindziswa S's updateReviewer Update
29 Mar 2021, 09:46I called and emailed yo in the 18th March 2021, you only rep**** on the 25th with the same response you giving me now. How long does it take you guys to allocate money into the correct account, I clearly stated on the email that I'm cancelling my contract with you guys. I don't owe you guys anything please stop contacting.
ZS
Zindziswa S's update29 Mar 2021, 09:46
Reviewer Update
I called and emailed yo in the 18th March 2021, you only rep**** on the 25th with the same response you giving me now. How long does it take you guys to allocate money into the correct account, I clearly stated on the email that I'm cancelling my contract with you guys. I don't owe you guys anything please stop contacting.