1 reviews | Active since Aug 2017
Worst tracking company ever
I want to put in a tracking device for my car, but if you call the Calle the Centre you keep on for 15min then they put you to sales and there you wait for 25 min before someone pick up the phone, if they pick up they drop the phone call, if you send a email to ask them to call you they just ignore you. It seems to me they doent want to help new clients. Let's try some over tracing companies. Worst service ever.
Dear Albert's Karre
From the outset, we wish to offer our sincere apologies for the frustration caused. We do not consider this incident a reflection of our overall service levels .
I refer to your discussion with Jeanette De Silver and confirm that that you requested to to called back at 11am for the completion of your contract
We will remain in contact with you to ensure that this is resolved to your satisfaction
Please do not hesitate to contact me should you require further assistance
Kind regards
Thato Mashimbye
Customer Care Supervisor
***
Dear Albert's Karre
From the outset, we wish to offer our sincere apologies for the frustration caused. We do not consider this incident a reflection of our overall service levels .
I refer to your discussion with Jeanette De Silver and confirm that that you requested to to called back at 11am for the completion of your contract
We will remain in contact with you to ensure that this is resolved to your satisfaction
Please do not hesitate to contact me should you require further assistance
Kind regards
Thato Mashimbye
Customer Care Supervisor
***