1 reviews | Active since Jan 2016
Worst Tracker supplier ever!!!!!!!!!!!!!!!!!!!!!!!!!!!
You need to stay away from this supplier. They are the worst ever. I have sold my vehicle December 2022 whereby I have advised them to transfer my device to my new vehicle , but unfortunately they did not have any technical team to do this within the specified team. I accepted this and was advised to pay +- R800 for a new Device(again accepted this). Since then I contacted them thru out the year(x3 times) and every time advised that the department doing the installations will contact me. 2nd last time in November 2023 . Today 2/1/2024 I am advised again they will forward it to installation department and when I queried this i was told that the call was only logged in November. My reason is if my vehicle got ****** within the past year my insurance would not pay. so a week lead time is suppose to be more than enough for someone to contact you to schedule a date and time for a new device not a year.
We appreciate you bringing the issue to our notice and providing us with the chance to extend further assistance in addressing your inquiry.
Kindly note that the matter has been escalated to the Technical Department to assist further , please anticipate receiving feedback from us shortly.
Regards,
Customer Care Department
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We appreciate you bringing the issue to our notice and providing us with the chance to extend further assistance in addressing your inquiry.
Kindly note that the matter has been escalated to the Technical Department to assist further , please anticipate receiving feedback from us shortly.
Regards,
Customer Care Department
***
