Worst tracker on the market with absolutely no after sales service

Item: Matrix Vehicle Tracking
Rating: 1
Author: Hendrik D

Worst service ever. Tried calling customer service more than 20 times over 3 months. Can not even track vehicle over app as promised. Want to cancel subscription, but you can not reach a person hold on for hours when you call.

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Replies (1)

Matrix Vehicle Tracking's replyOfficial

11 Nov 2024, 08:52

Good Day Hendrik van Dyk

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply11 Nov 2024, 08:52

Official

Good Day Hendrik van Dyk

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***