EO
Eben O

1 reviews | Active since Apr 2012

15 Sept 2022, 13:20

Worst tracker ever. Stay away

If i could give zero starts i would

25 july i phoned matrix and requested my debit date be moved to the last day of every month. As i started a job that pays me only month end On 26july i was informed my request was completed. Date was set on the 1st.

What happens????? I ****** get debited on 15. The old date.

I sent mesages, got late replies, saying date was moved to the 1st. Yet on 26 i had it set on 1st. Since then matrix does not contact me,no apologies, did not reverse the transaction. Thaynks to that i had to borrow money in order to get petrol to goto work........ once again i get debit today on 16th!!!!! I send messages on messenger and no reply!!!!!! I demand that the transaction be reversed on your side!!!!!!!! As now i dont have enough money for petrol. Once again thanks to you. Who once again failed to debit on the given date. I chose your service as i get more out.

Well now i wish i never joined matrix!!!!!!!!!!

Worst service ever.

And zero customer support

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply15 Sept 2022, 16:27
Official
Good day Eben O,

Thank you for raising your concern and allowing us the opportunity to assist.

We can confirm that your debit date has been changed as requested.

Regards,
Customer Care Department
***