MM
Mbali M

1 reviews | Active since Oct 2022

31 Oct 2022, 18:31

Worst service there is!

This sick business deserves a minus 10 review! I am so appalled by their services. The worst there is!!!! Please please don't find yourself signing up for any of their services. You will live to regret it!

0
Replies (4)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply01 Nov 2022, 09:38
Official
Good day Mbali M,

Thank you for raising your concern and affording us the opportunity to assist.

We can confirm that an agent has assisted with your request and a settlement letter has been sent to you.

Regards,
Customer Care Department
***
MM
Mbali M's update02 Nov 2022, 19:27
Reviewer Update
My GOODNESS!!! *** IS WRONG WITH YOU PEOPLE!!!!!!!!!!!!! GOSH I WANNA SCREAM RIGHT NOW!!!!!!! I HAVE SETTLED MY CANCELATION FEE AND YOU STILL SENDING ME STATEMENTS!!??? WHAT THE H**L DO YOU WANT FROM ME??????!!!!!!
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 Nov 2022, 08:34
Official
Good day Mbali M,

Kindly liaise with the assisting agent.

Regards,
Customer Care Department
***
MM
Mbali M's update30 Dec 2022, 11:23
Reviewer Update
Now tell me why would you try to debit my account after I've canceled, and paid the cancelation fee??? Fix this ******* and remove your stupid account on my credit record!!!!!