Worst service in Matrix Vehicle Tracking by Simon Shiba

Item: Matrix Vehicle Tracking
Rating: 1
Author: Nkosi N

Matrix Vehicle Tracking, worst service from Simon Shiba Senior Credit controller . My case that was open on January 11th case ***6 it still open . I have send countless number of email to *** and no response

I will never use this company again

Helpful (0)

Replies (2)

Matrix Vehicle Tracking's replyOfficial

24 Jun 2024, 10:24

Good Day Nkosi Ntombela,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply24 Jun 2024, 10:24

Official

Good Day Nkosi Ntombela,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's replyOfficial

24 Jun 2024, 14:15

Good Day Nkosi Ntombela,

Thank you for allowing us the opportunity to speak to you regarding your query.

We confirm that the Accounts representative has contacted you and confirmed that credits have been processed,escalated to our Finance Department for approval.

We sincerely apologize for the inconvenience caused.

Please anticipate feedback shortly.

Regards
Customer Care Department
***

Matrix Vehicle Tracking's reply24 Jun 2024, 14:15

Official

Good Day Nkosi Ntombela,

Regards
Customer Care Department
***