IP
Izelle P

1 reviews | Active since Jun 2022

10 Oct 2022, 20:16

Worst service ever...actually NO SERVICE WHATSOEVER

Never have I experienced such bad, non existing service. Been trying to cancel my policy coz I sold my car. Sent one after the other email...never responded to. Never never never answer the phone...and now getting threats of legal letters. Have ref numbers for emails sent to request cancellation...NO ASSISTANCE FROM ANYONE!!!! USELESS!!

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply11 Oct 2022, 08:23
Official
Good day Izelle P,

Thank you for raising your concern and allowing us the opportunity to assist.

We can confirm that an agent has contacted you and will send you the electronic information you requested.

Regards,
Customer Care Department
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