RN
Rosey N

1 reviews | Active since Jul 2023

27 May 2024, 16:18

Worst Service Ever, Unfriendly stuff

One of the worst service provider that l have worked with. I sent a cancelation email a year ago and l have been taken from pillar to post. My account is still being debited to-date. You call their numbers all the consultants will take you from one transfer to another till the line drops.

My case numbers : ***1 and Account Number: ***6

I wouldn't recommend anyone to use their service imagine when you are in need and you call your tracking company and no one answers by they are sure not to miss any debit,

Today l called so many times and wasted over R150.00 in airtime still no assistance received

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply30 May 2024, 07:57
Official
Good Day Rosey Ngwenya

Thank you for allowing us the opportunity to speak to you regarding your query.

We confirm that the Client Service Representative has been in contact with you and confirmation of cancellation has been emailed to you.

Regards
Customer Care Department
***