CS
Carla S
1 reviews | Active since Jan 2018
26 Mar 2021, 11:21
Worst service ever.
I canceled my tracker on the 15 of Feb. As my car was ******, I have 3 ref numbers and you still debited my account. No one answers the phone, or my request for call backs, absolutely no customer service at all. This is ridiculous!!! Would definitely not recommend your services to anyone.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
26 Mar 2021, 15:23Good Day Carla S
We can confirm that an agent did get in contact with you and has confirmed that credits will be processed for the month of March.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has confirmed that credits will be processed for the month of March.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply26 Mar 2021, 15:23
Official
Good Day Carla S
We can confirm that an agent did get in contact with you and has confirmed that credits will be processed for the month of March.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has confirmed that credits will be processed for the month of March.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***