MM
Morkel M

1 reviews | Active since Mar 2017

04 Jan 2023, 15:49

Worst service ever!!!!

I requested a cancelation of a tracking unit in June 2022, in the following months I was still charged for the tracking unit. I reversed the one months debit order. NOW with money owing to me for the over charge I am being handed over for collection on the 1 month they feel is "owed" to them

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply05 Jan 2023, 08:54
Official
Good day Morkel M,

Kindly advise on a convenient time for an agent to contact you.  We have called to no avail.

Regards,
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply06 Jan 2023, 08:45
Official
Good day Morkel M,

The agent has been informed.

Thank you for the update.

Regards,
Customer Care Department
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