RG
Remorndey G
1 reviews | Active since Jul 2020
17 Mar 2022, 17:06
Worst "service" ever!!!!!!
For a week now I have been trying to get hold of anyone working at this company. I have called everyday at different times. I have sent emails, I have logged tickets on the site and no one has answered the calls or rep**** to my tickets or mails. This is the most pathetic service I have ever received.
Maybe by logging this someone will have the decency to contact me or have a look at my query.
I am really ****ed off 😤
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
18 Mar 2022, 14:45Good day Remorndey G,
We can confirm that an agent has contacted you and assisted with your cancellation request.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent has contacted you and assisted with your cancellation request.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply18 Mar 2022, 14:45
Official
Good day Remorndey G,
We can confirm that an agent has contacted you and assisted with your cancellation request.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent has contacted you and assisted with your cancellation request.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
RG
Remorndey G's updateReviewer Update
18 Mar 2022, 18:39So it me logging a complaint on Hello Peter before anyone attended to my query. This is still the worst experience and service ever gotten.
RG
Remorndey G's update18 Mar 2022, 18:39
Reviewer Update
So it me logging a complaint on Hello Peter before anyone attended to my query. This is still the worst experience and service ever gotten.
Matrix Vehicle Tracking's replyOfficial
04 Apr 2022, 09:10Good Day Remorndey G,
Thank you for your post and the content thereof have been noted.
Regards
Customer Care Department
***
Thank you for your post and the content thereof have been noted.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Apr 2022, 09:10
Official
Good Day Remorndey G,
Thank you for your post and the content thereof have been noted.
Regards
Customer Care Department
***
Thank you for your post and the content thereof have been noted.
Regards
Customer Care Department
***