CM
Claudine M
1 reviews | Active since Jun 2024
28 Jun 2024, 15:15
Worst Service Ever
This is the worst experience I ever received. I have canceled my contract with this company & have asked 9n numerous times via e-mail & telephonically to come & remove their device from my vehicle, but they have not done so & persists to bill me every month.
Helpful (0)
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
28 Jun 2024, 15:42Good Day Claudine Malander,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply28 Jun 2024, 15:42
Official
Good Day Claudine Malander,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
01 Jul 2024, 13:16Good Day Claudine Malander,
Thank you for allowing us the opportunity to speak to you regarding your query.
Kindly note that we did try to get in contact with you however we were unsuccessful.
Please let us know the best time to reach you or share an alternate contact number with us.
Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply01 Jul 2024, 13:16
Official
Good Day Claudine Malander,
Thank you for allowing us the opportunity to speak to you regarding your query.
Kindly note that we did try to get in contact with you however we were unsuccessful.
Please let us know the best time to reach you or share an alternate contact number with us.
Regards,
Customer Care Department
***