IM
Itumeleng M
1 reviews | Active since Dec 2012
02 Mar 2022, 14:07
Worst Service Ever!
I have been struggling to get through to Matrix to cancel my old devise as I got a new one with the, but the lines are forever busy and there is no response to emails. I've been a customer for over 11 years but maybe I should just cancel the debit order the 2 devices I have and just move to another tracking company because the level of service has dropped drastically.
I'm so disappointed.
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
03 Mar 2022, 10:20Good day Itumeleng M,
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has contacted you and the cancellation has been processed. Confirmation has been sent through to you electronically.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has contacted you and the cancellation has been processed. Confirmation has been sent through to you electronically.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Mar 2022, 10:20
Official
Good day Itumeleng M,
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has contacted you and the cancellation has been processed. Confirmation has been sent through to you electronically.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has contacted you and the cancellation has been processed. Confirmation has been sent through to you electronically.
Regards,
Customer Care Department
***