IE
Ian E
1 reviews | Active since Apr 2022
01 Mar 2023, 08:08
Worst Service ever
Worst worst after sale service ever. Got a Beame installed after being forced by insurance. Once vehicle sold , I Have tried to call , but no answer for more than an hour. Send mails, but still nothing. Involved the broker and also only after a few mails the cancellation took place , received confirmation mails, and a agent called me or so I thought.
Debit order still going off.
If this is the kind of services they going to give once a car is ******, then I do not know if one will ever see the vehicle again.
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Replies (1)Matrix Vehicle Tracking's replyOfficial
01 Mar 2023, 11:18 Good Day Ian Erwin ,
Thank you for raising your query and affording us the opportunity to assist.
Kindly note our agent has tried calling to no avail, please provide us with the convenient time to be in contact with you.
Regards,
Customer Care Department
***
Thank you for raising your query and affording us the opportunity to assist.
Kindly note our agent has tried calling to no avail, please provide us with the convenient time to be in contact with you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply01 Mar 2023, 11:18
Official
Good Day Ian Erwin ,
Thank you for raising your query and affording us the opportunity to assist.
Kindly note our agent has tried calling to no avail, please provide us with the convenient time to be in contact with you.
Regards,
Customer Care Department
***
Thank you for raising your query and affording us the opportunity to assist.
Kindly note our agent has tried calling to no avail, please provide us with the convenient time to be in contact with you.
Regards,
Customer Care Department
***
