Worst service ever

I firstly would like to rate the service of this company called Beamie, they are so *********, they don’t know how to practice TCF in any manner. I joined Beamie in April if not March 2017 and addressed my concerns to them with period of how long it takes for them to answer their calls as I would think if my vehicle was to get ****** I’d never be assisted in due time and also advised them on a person I which they assisted who had an incident of their car being ****** and due to them taking long their device was found on the side of the road and they don’t cover the persona vehicle. I then moved away from that and wanted to cancel my policy with them ever since last year with no assistance I therefore requested again this year even sent the forms but still they didn’t entertain my query “ how professional of them right?” Then around April if not March they failed to debit my account which I never realized but was brought to my attention later that month and I was called to be advised that they using a certain service provider to debit their clients and I provided my info which they then debited last month. In March they double debited me and I then reversed the payment and called them which they weren’t available as always, I then received a call from them after a few days and they stated that they saw I reversed my premium and I acknowledged that I did due to the double debit and I was advised that they had technical problems which they dealing with. After that I was called in May and advised that I’m in errands how I don’t know I therefore told them my issues again and now today I’m being told that the matter will be referred to the debt people whereby my account was debit month end of May. I tried calling them all morning and their calls aren’t going through. I’m highly disappointed and want nothing to do with this tracking company they are a joke which hurts as a client. This time o want me issue solved as they never want to refer a matter to their manager as per my request but now I want a call from a manager with 24 hrs and demand to cancel my policy with no penalties for their mistakes as I’m now gatvol this is extremely disappointing and I have had enough!!!