AN
Ayanda N
1 reviews | Active since May 2015
24 Dec 2018, 09:18
Worst service ever
I took my vehicle for tracker installation on Friday 21 December but till to date it hasn't been activated. I have been phoning and sending emails being transferred from person to another and being promised to be called back but till now no help. I can not use the car because the insurance will only cover after receiving the installation certificate. This is very frustrating.
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Matrix Vehicle Tracking's replyOfficial
24 Dec 2018, 10:36Good Day Ayanda N
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that our Technicians will be in contact with you shortly to make the necessary arrangements for the installation to be completed.
Regards
Customer Care Department
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that our Technicians will be in contact with you shortly to make the necessary arrangements for the installation to be completed.
Regards
Customer Care Department
Matrix Vehicle Tracking's reply24 Dec 2018, 10:36
Official
Good Day Ayanda N
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that our Technicians will be in contact with you shortly to make the necessary arrangements for the installation to be completed.
Regards
Customer Care Department
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that our Technicians will be in contact with you shortly to make the necessary arrangements for the installation to be completed.
Regards
Customer Care Department