TN
Thulani N

1 reviews | Active since Mar 2018

28 Mar 2018, 02:15

Worst service ever

I have experienced the worst service ever, firstly I had to beg for a quote and after several emails, now I am still waiting for response from their sales person by the name of Kabelo Seloane who doesn't bother responding to mails or let alone calling back since the beginning of March. Very unprofessional company.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply28 Mar 2018, 11:56
Official

Dear Thulani Nkomo

We acknowledge your post and have noted the content.

We sincerely apologize for the inconvenience caused and assure you that this incident is not a reflection of our overall service level.

We refer to your telephone conversation with Samantha Jansen and therefore confirm that you issue has been addressed and resolved

Kind Regards

Thato Mashimbye

Customer Care Supervisor

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