Worst Service ever

I am appalled at the service from Matrix Vehicle Tracking lately - they never answer calls or respond to emails.

I cancelled one of my devices in February - which I had already paid for. After not receiving any response until I posted here, my account was debited for the cancelled device in March, even thou I cancelled mid-February when it was paid. Over and above, they debited earlier than the agreed date.

I have also cancelled another device on 22 March 2022, but I have not received any response or feedback regarding my request and there is no answer.

I am really disappointed as the lack of service received lately is not worth the premiums we pay.

I'm not sure if the only way to get through is on this platform or what...