EC
Estelle C
1 reviews | Active since Nov 2019
12 Feb 2020, 09:52
Worst service delivery
Being handed over for an outstanding account, which the necessary credits have been processed as per the Customer Care Manager, Noluthando Mabaso on 26 November 2019 Please stay away form this company as the trouble never goes away
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
12 Feb 2020, 13:00Good Day Estelle C
Thank you for taking my call.
Kindly be advised that the credits have been approved by the Finance Department and your account has been closed.
Please accept our apologies for the inconvenience caused.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
Kindly be advised that the credits have been approved by the Finance Department and your account has been closed.
Please accept our apologies for the inconvenience caused.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply12 Feb 2020, 13:00
Official
Good Day Estelle C
Thank you for taking my call.
Kindly be advised that the credits have been approved by the Finance Department and your account has been closed.
Please accept our apologies for the inconvenience caused.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
Kindly be advised that the credits have been approved by the Finance Department and your account has been closed.
Please accept our apologies for the inconvenience caused.
Regards,
Kaya Payi
Customer Care Department
***
EC
Estelle C's updateReviewer Update
12 Feb 2020, 14:20I hope this case is now closed and I can forget about Matrix
EC
Estelle C's update12 Feb 2020, 14:20
Reviewer Update
I hope this case is now closed and I can forget about Matrix