Worst service

Item: Matrix Vehicle Tracking
Rating: 1
Author: Ipfi M

The worst service ever since August they can’t cancel my control even when they asked me to pay cancellation fees. I did and yet they fail to remove me as they attempt to debit always and it always reflects missed payments on my reports. Everytime I call I hold for 40 minutes and get transferred from pillar to Post

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

12 Feb 2025, 14:31

Good day Ipfi Mahuluhulu

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***0

Matrix Vehicle Tracking's reply12 Feb 2025, 14:31

Official

Good day Ipfi Mahuluhulu

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***0