Worst service, actually no service at all.

Item: Matrix Vehicle Tracking
Rating: 1
Author: Molatelo L

I have tried calling several times to cancel my subscription but cannot get through because no one answers the phone. I sent an email and I received an automated message back. I would not recommend anyone to mix telematics. Their app also not work. The only time I get communication from them is when my account is debited.

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

26 Oct 2022, 09:25

Good day Molatelo L,

Thank you for raising your concern and affording us the opportunity to assist.

We can confirm that an agent has assisted with your cancellation request.

Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply26 Oct 2022, 09:25

Official

Good day Molatelo L,

Thank you for raising your concern and affording us the opportunity to assist.

We can confirm that an agent has assisted with your cancellation request.

Regards,
Customer Care Department
***