SM
Sisanda M

1 reviews | Active since May 2020

07 Nov 2022, 13:14

WORST SERVICE

This is the third review now...mix telematics sucks... After they said I must not worry about threatening SMS's and Invoices, today they called me asking when am I going to make payment, I mean I canceled this account on the 1st of August 2022..

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply07 Nov 2022, 13:43
Official
Good day Sisanda M,

As per our previous response, kindly ignore the SMSs received.  Your credit note is with Finance for final approval.

Kindly accept our apologies for the inconvenience experienced.

Regards,
Customer Care Department
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SM
Sisanda M's update07 Nov 2022, 15:23
Reviewer Update
You keep on apologizing but you don't do what you are supposed to do, this is harassment what you are doing. Is it so difficult to cancel the account, it is my first to see business that is lousy as mixtelematics.