RFZM
Rodidina Faith Zondy Mashamba
1 reviews | Active since Oct 2019
03 Jan 2023, 16:23
Worst people to do business with
The worst people to do business with. Had a device installed in my car 2020 then November 2022 they called saying I’m due to be installed another device. Was installed 2 December and ever since when I track online it keeps showing my car parked somewhere in a location I don’t know of. Been trying to call but the customer care doesn’t go through.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
04 Jan 2023, 12:10Good day Rodidina Faith Zondy Mashamba
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has assisted and credit has been processed for the incorrect billing.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has assisted and credit has been processed for the incorrect billing.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Jan 2023, 12:10
Official
Good day Rodidina Faith Zondy Mashamba
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has assisted and credit has been processed for the incorrect billing.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has assisted and credit has been processed for the incorrect billing.
Regards,
Customer Care Department
***