LM
Lindiwe M
1 reviews | Active since Mar 2010
03 Nov 2022, 11:49
Worst nightmare!
At the end of October, I posted my review and minutes later a consultant called. There were apparently 2 payments in arrears but the other one I was told would be cancelled because I had indeed submitted my cancellation in time. Now I’m told that I still need to pay for that month. I sent the cancellation n the 1st they only processed it on the 8th so how is that my problem?
Helpful (0)
Replies (5)0
Replies (5)
Matrix Vehicle Tracking's replyOfficial
03 Nov 2022, 12:24Good day Lindiwe M,
Kindly note that your payment of 31 October 2022 has been allocated to your account and your account is on a R0.00 balance.
Regards,
Customer Care Department
***
Kindly note that your payment of 31 October 2022 has been allocated to your account and your account is on a R0.00 balance.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Nov 2022, 12:24
Official
Good day Lindiwe M,
Kindly note that your payment of 31 October 2022 has been allocated to your account and your account is on a R0.00 balance.
Regards,
Customer Care Department
***
Kindly note that your payment of 31 October 2022 has been allocated to your account and your account is on a R0.00 balance.
Regards,
Customer Care Department
***
LM
Lindiwe M's updateReviewer Update
03 Nov 2022, 12:33Make sure to withdraw that order you referred to the attorneys because I do not owe you.
LM
Lindiwe M's update03 Nov 2022, 12:33
Reviewer Update
Make sure to withdraw that order you referred to the attorneys because I do not owe you.
Matrix Vehicle Tracking's replyOfficial
03 Nov 2022, 12:47Good day Lindiwe M,
The request has already been sent. Kindly ignore communication from them for the time being.
Regards,
Customer Care Department
***
The request has already been sent. Kindly ignore communication from them for the time being.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Nov 2022, 12:47
Official
Good day Lindiwe M,
The request has already been sent. Kindly ignore communication from them for the time being.
Regards,
Customer Care Department
***
The request has already been sent. Kindly ignore communication from them for the time being.
Regards,
Customer Care Department
***
LM
Lindiwe M's updateReviewer Update
18 Nov 2022, 21:57Hi there, you said that this matter had been sorted so what is this I hear about being put on Experian? Why are you messing with my credit score. What is going on???
You said I should ignore any communication pertaining to this matter because it has been resolved, so how do I ignore wrongfully being placed on credit bureau??
I need this matter resolved immediately!! And a letter from the company stating that the matter is closed!
You said I should ignore any communication pertaining to this matter because it has been resolved, so how do I ignore wrongfully being placed on credit bureau??
I need this matter resolved immediately!! And a letter from the company stating that the matter is closed!
LM
Lindiwe M's update18 Nov 2022, 21:57
Reviewer Update
Hi there, you said that this matter had been sorted so what is this I hear about being put on Experian? Why are you messing with my credit score. What is going on???
You said I should ignore any communication pertaining to this matter because it has been resolved, so how do I ignore wrongfully being placed on credit bureau??
I need this matter resolved immediately!! And a letter from the company stating that the matter is closed!
You said I should ignore any communication pertaining to this matter because it has been resolved, so how do I ignore wrongfully being placed on credit bureau??
I need this matter resolved immediately!! And a letter from the company stating that the matter is closed!
LM
Lindiwe M's updateReviewer Update
21 Nov 2022, 15:44Can Mix Telematics please tell me what’s going on because even the very lawyers you had handed me over to are now saying I must contact you because the case has been withdrawn but now why have you handed me over to Experian??? I don’t get it. It’s incorrect credit report, I don’t owe anything. When will this be removed???
LM
Lindiwe M's update21 Nov 2022, 15:44
Reviewer Update
Can Mix Telematics please tell me what’s going on because even the very lawyers you had handed me over to are now saying I must contact you because the case has been withdrawn but now why have you handed me over to Experian??? I don’t get it. It’s incorrect credit report, I don’t owe anything. When will this be removed???