SG
Stanley G
1 reviews | Active since Jul 2019
08 Nov 2024, 06:31
Worst experience ever
After my car was written off, it took me 2 months and a lot of calls and emails to finally get a settlement letter. 8 payed the cancellation fee and send proof of payment. After a month I still get notifications on a weekly basis to pay my account witch I canceled. RUN FAR away from this company. Communication is terrible the app is less then reliable and you will never get the opportunity to cancel your contract.
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Replies (1)Matrix Vehicle Tracking's replyOfficial
08 Nov 2024, 07:43Good Day Stanley Greeff
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply08 Nov 2024, 07:43
Official
Good Day Stanley Greeff
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
