ZK
Zara K
1 reviews | Active since Jun 2019
20 Jun 2019, 12:01
Worst customer service in SA
Shocking service. The worst call centre I’ve ever encountered. I have been trying to cancel my subscription but they don’t answer, and they don’t respond to emails.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
20 Jun 2019, 12:06Good Day Zara Khan
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Matrix Vehicle Tracking's reply20 Jun 2019, 12:06
Official
Good Day Zara Khan
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Matrix Vehicle Tracking's replyOfficial
20 Jun 2019, 12:49Good Day Zara Khan
Thank you for allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please accept our apologize for the inconvenience caused.
Kind Regards
Noluthando MabasoCustomer Care Department
***
Thank you for allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please accept our apologize for the inconvenience caused.
Kind Regards
Noluthando MabasoCustomer Care Department
***
Matrix Vehicle Tracking's reply20 Jun 2019, 12:49
Official
Good Day Zara Khan
Thank you for allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please accept our apologize for the inconvenience caused.
Kind Regards
Noluthando MabasoCustomer Care Department
***
Thank you for allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please accept our apologize for the inconvenience caused.
Kind Regards
Noluthando MabasoCustomer Care Department
***