rD
reshmi D
1 reviews | Active since Mar 2009
02 Apr 2015, 10:19
Worst customer service ever
Several e-mails sent and telephone calls made by myself and the dealership to arrange a change of ownership and we still have not received any response in 4 days. I can only imagine what the response will be like in the event of an emergency. Worst service I have ever received. This company is not recommended for anyone looking for vehicle tracking services.
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
02 Apr 2015, 11:15Hello reshmi,
We thank you for bringing this to our attention and for allowing us the opportunity to assist.
We sincerely apologise for any inconvenience that may have been caused and wish to assure you of our closest attention at all times.
I refer to your telephonic conversation with Noluthando Mabaso and that arrangements have been made for Tuesday 2015/04/07 for the re-activation of the unit.
Please contact me directly on the information provided below should you require any assistance.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***
We thank you for bringing this to our attention and for allowing us the opportunity to assist.
We sincerely apologise for any inconvenience that may have been caused and wish to assure you of our closest attention at all times.
I refer to your telephonic conversation with Noluthando Mabaso and that arrangements have been made for Tuesday 2015/04/07 for the re-activation of the unit.
Please contact me directly on the information provided below should you require any assistance.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***
Matrix Vehicle Tracking's reply02 Apr 2015, 11:15
Official
Hello reshmi,
We thank you for bringing this to our attention and for allowing us the opportunity to assist.
We sincerely apologise for any inconvenience that may have been caused and wish to assure you of our closest attention at all times.
I refer to your telephonic conversation with Noluthando Mabaso and that arrangements have been made for Tuesday 2015/04/07 for the re-activation of the unit.
Please contact me directly on the information provided below should you require any assistance.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***
We thank you for bringing this to our attention and for allowing us the opportunity to assist.
We sincerely apologise for any inconvenience that may have been caused and wish to assure you of our closest attention at all times.
I refer to your telephonic conversation with Noluthando Mabaso and that arrangements have been made for Tuesday 2015/04/07 for the re-activation of the unit.
Please contact me directly on the information provided below should you require any assistance.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***