Worst Customer Service

In August 2024, I received an email from Ayanda Thembani notifying me that my contract with them is expiring soon. I was then offered a new month-on-month contract, which stipulated it would just take a month's notice to terminate the contract. To my surprise, in February of this year, 2025, when I contacted Mix Telematics to terminate my contract on the one vehicle because I had sold it, I was told by their Customer Retentions Department that there is a termination fee that would be paid, or else the termination would not be processed. To this day, they continue to bill me for the vehicle, which I sold a long time ago.