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Achal M

1 reviews | Active since Aug 2016

17 Apr 2018, 10:44

Worst Customer Service!

I have tried to change my banking details numerous times, so has my bank. Numerous calls, emails and contact requests with no successful change. I am struggling to understand why a company wouldn't want to be paid???? Personally, I would stay away from Beame, if a company cannot change banking details, which is to their benefit, imagine vehicle recovery? You might get a car back, it just might be the wrong one!!!!

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply17 Apr 2018, 10:55
Official

Dear Achal Mahabeer

We acknowledge your post and have noted the content.

We sincerely apologize for the inconvenience caused and assure you that this incident is not a reflection of our overall service level.

I refer to our telephonic discussion and confirm that your query has been addressed and resolved.

Please do not hesitate to contact me should you require further assistance.

Kind Regards

Thato Mashimbye

Customer Care Supervisor

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