LD
Lee-esh Devnund

1 reviews | Active since Oct 2019

14 Dec 2022, 11:06

WORST Company to DEAL with Mix Telematics

Mix Telematics is the worst tracking company to deal with. My contract term was completed which was then month to month, after 5 years dealing with them I sold my car so I called in for a cancelation in June 2021, I was advised within 20 days the cancelation would be processed. They call me demanding funds for October 2022, I tried to get ahold of them on numerous occasions, to date no joy. Not once in 5 years I ever heard of them, they are just there to take your money with no Service. Now I'm with Netstar Tracking which is a million times better service. Please guys make sure u keep all mails to back you up and escalate to Ombudsman.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply14 Dec 2022, 14:32
Official
Good day Lee-esh D,

Thank you for raising your concern and affording us the opportunity to assist.

We can confirm that an agent has provided the statement to you and will contact you again tomorrow as per your request.

Regards,
Customer Care Department
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