TM
Theodur M
1 reviews | Active since Feb 2021
24 Nov 2021, 12:24
Worst company.
This company is the pits! I wish I had done my reviews here before allowing Ford to impose them on me when I bought my vehicle.
Their app malfunctions. They have been successfully debit my account each month but recently when I checked my credit report I found out that they claimed I missed a payment. Brought it to their attention and they never responded. What happened to the energy they gave me when I initially signed?
If you know what’s good for you, stay away from them. I’m currently reviewing my agreement with them and see if I can cut ties with them. I’m gat fol. I bet my car can be ****** and they would just mize me.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
24 Nov 2021, 15:43Good Day Theodur M
We can confirm that you have been contacted and an email has been forwarded to you with your login details for the app.
An agent did also assist concerning your listing on ITC, she has escalated the matter so that your name can be removed.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that you have been contacted and an email has been forwarded to you with your login details for the app.
An agent did also assist concerning your listing on ITC, she has escalated the matter so that your name can be removed.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply24 Nov 2021, 15:43
Official
Good Day Theodur M
We can confirm that you have been contacted and an email has been forwarded to you with your login details for the app.
An agent did also assist concerning your listing on ITC, she has escalated the matter so that your name can be removed.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that you have been contacted and an email has been forwarded to you with your login details for the app.
An agent did also assist concerning your listing on ITC, she has escalated the matter so that your name can be removed.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***