Worst car tracking company ever

This is the worst tracking company that I ever come across. It has been almost 4 months now and still no panic button... The agents promise to follow up or contact you every second day to find out if you received your panic button.. What useless service.. If they can't even deliver a panic button how wold the retrieve your ****** vehicle? Biggest mistake I have ever made is to move to this company.. I should have stayed with car tracker. Please who ever want to join this company don't rather go to car tracker or tracker.. Stay away from Matrix..