HL
Hannes L
1 reviews | Active since Jun 2021
08 May 2024, 12:23
WORST CAR TRACKING COMPANY
the most unprofessional company in the universe, staff can not read or understand. Iwas upgraded to new units with a new contrackt, but after the upgrade both units in both my cars did not work . send emails nobody responded. Then send whatsups x 10 nobody understand, was eventually answered by a service bot, who did not accept my otp. phoned but gets cut off when i select a option to speak to a consultant.eventually i received a call from a lady who promissed to phone me back , but didn't. on whatsup I received numerous messages , but when I respond my mesages were ignored ? Impossible to speak to someone with more than ons brain cell, STAY AWAY FROM MATRICS CAR TRACK THEY ARE USELESS!!!!!!!!!!
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Replies (1)Matrix Vehicle Tracking's replyOfficial
09 May 2024, 08:01Good Day Hannes Louw,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Consultant has been in contact with you and communication thereof has been emailed to you.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Consultant has been in contact with you and communication thereof has been emailed to you.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply09 May 2024, 08:01
Official
Good Day Hannes Louw,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Consultant has been in contact with you and communication thereof has been emailed to you.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Consultant has been in contact with you and communication thereof has been emailed to you.
Regards
Customer Care Department
***
