TK
Thulisile K
1 reviews | Active since Aug 2014
08 Feb 2026, 07:14
Worst business ever!
This tracking company is the worst ever! Don’t bother using them! I cancelled my contract within 3 days because the app was not updating the vehicle status which is a huge risk. I have been fighting since August 2025 and asking for a confirmation letter that this was cancelled. I was debited and reversed now I see they have listed their account on my credit profile as being in arrears. I need a cancellation letter urgently.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
09 Feb 2026, 11:37Good day Thulisile Khoza
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
Matrix Vehicle Tracking's reply09 Feb 2026, 11:37
Official
Good day Thulisile Khoza
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
TK
Thulisile K's updateReviewer Update
01 May 2026, 21:46It’s May now and I’m still struggling with the same issue.
You’re impacting my credit profile and still no cancellation letter.
This company is a **** and should be removed from hipposearch.
You’re impacting my credit profile and still no cancellation letter.
This company is a **** and should be removed from hipposearch.
TK
Thulisile K's update01 May 2026, 21:46
Reviewer Update
It’s May now and I’m still struggling with the same issue.
You’re impacting my credit profile and still no cancellation letter.
This company is a **** and should be removed from hipposearch.
You’re impacting my credit profile and still no cancellation letter.
This company is a **** and should be removed from hipposearch.