RP
Rheino P
1 reviews | Active since Nov 2021
03 Nov 2021, 08:16
Worst automotive product
Impossible to get a hold of, telephonically and via email. Do not fall for this tracking device, they make you sign a 2year contract and it is impossible to reach them to cancel after selling your vehicle.
Helpful (0)
Replies (4)0
Replies (4)
Matrix Vehicle Tracking's replyOfficial
03 Nov 2021, 10:22Good Day Rheino P
We can confirm that an agent did get in contact with you and has provided with settlement amounts for both the vehicles.
Please be advised that the vehicles can only be cancelled once the settlement amounts have been paid and proof of payment forwarded to us.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has provided with settlement amounts for both the vehicles.
Please be advised that the vehicles can only be cancelled once the settlement amounts have been paid and proof of payment forwarded to us.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Nov 2021, 10:22
Official
Good Day Rheino P
We can confirm that an agent did get in contact with you and has provided with settlement amounts for both the vehicles.
Please be advised that the vehicles can only be cancelled once the settlement amounts have been paid and proof of payment forwarded to us.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has provided with settlement amounts for both the vehicles.
Please be advised that the vehicles can only be cancelled once the settlement amounts have been paid and proof of payment forwarded to us.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
RP
Rheino P's updateReviewer Update
08 Feb 2022, 07:15Sooooo. Mix Telematics is still by far the worst company I have worked with. I Received a settlement amount of R1100 that I paid on the 3rd of November. I received confirmation of cancellation only by the 3rd of December. But confirmation non the less. The past week Mix Telematics are threatening me with blacklisting, showing an amount owed of R127.36. ***!!! I have cancelled your service at a crazy cost. Simply because you lot are ******. Now you send me a statement 3 months later??
RP
Rheino P's update08 Feb 2022, 07:15
Reviewer Update
Sooooo. Mix Telematics is still by far the worst company I have worked with. I Received a settlement amount of R1100 that I paid on the 3rd of November. I received confirmation of cancellation only by the 3rd of December. But confirmation non the less. The past week Mix Telematics are threatening me with blacklisting, showing an amount owed of R127.36. ***!!! I have cancelled your service at a crazy cost. Simply because you lot are ******. Now you send me a statement 3 months later??
RP
Rheino P's updateReviewer Update
08 Feb 2022, 07:27In addition, mY last debit order was on the 2nd of November for that amount. So please stick it
RP
Rheino P's update08 Feb 2022, 07:27
Reviewer Update
In addition, mY last debit order was on the 2nd of November for that amount. So please stick it
Matrix Vehicle Tracking's replyOfficial
08 Feb 2022, 15:22Good Day Rheino P
We can confirm that an agent did get in contact with you and has assisted concerning your account.
Please accept our apology for the inconvenience caused.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted concerning your account.
Please accept our apology for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply08 Feb 2022, 15:22
Official
Good Day Rheino P
We can confirm that an agent did get in contact with you and has assisted concerning your account.
Please accept our apology for the inconvenience caused.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted concerning your account.
Please accept our apology for the inconvenience caused.
Regards,
Customer Care Department
***