AS
Anzel S
1 reviews | Active since Mar 2024
06 Mar 2025, 12:56
WORST!!!!!!!!!!!
Worst service ever!!! We have tried cancelling this tracker for more than a year now, after numerous emails to the cancellation department, NOTHING!!!!! you guys are like a tick, that we never can get rid of! seriously, how do you do business! I work for a broker, and Santam is actually referring this people, I will be giving Santam a call!!
Helpful (0)
Replies (5)0
Replies (5)
Matrix Vehicle Tracking's replyOfficial
06 Mar 2025, 12:57Good Day Anzel Swart
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. Please anticipate feedback shortly.
Regards,Customer Care Department***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. Please anticipate feedback shortly.
Regards,Customer Care Department***
Matrix Vehicle Tracking's reply06 Mar 2025, 12:57
Official
Good Day Anzel Swart
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. Please anticipate feedback shortly.
Regards,Customer Care Department***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. Please anticipate feedback shortly.
Regards,Customer Care Department***
AS
Anzel S's updateReviewer Update
06 Mar 2025, 12:59Oh please!!! as if, you do not even have after care service!! pathetic service, welcome to the world of incompetence!!!!
AS
Anzel S's update06 Mar 2025, 12:59
Reviewer Update
Oh please!!! as if, you do not even have after care service!! pathetic service, welcome to the world of incompetence!!!!
Matrix Vehicle Tracking's replyOfficial
06 Mar 2025, 14:00Good day
Thank you for the reply
Our Cancelations department is trying to get hold of you with no avail. Attempts were made to 082 ******** 45 and 064 ****302.
Kindly advise on a suitable time for them to return the call
Kind Regards
Customer Care Department
***
Thank you for the reply
Our Cancelations department is trying to get hold of you with no avail. Attempts were made to 082 ******** 45 and 064 ****302.
Kindly advise on a suitable time for them to return the call
Kind Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply06 Mar 2025, 14:00
Official
Good day
Thank you for the reply
Our Cancelations department is trying to get hold of you with no avail. Attempts were made to 082 ******** 45 and 064 ****302.
Kindly advise on a suitable time for them to return the call
Kind Regards
Customer Care Department
***
Thank you for the reply
Our Cancelations department is trying to get hold of you with no avail. Attempts were made to 082 ******** 45 and 064 ****302.
Kindly advise on a suitable time for them to return the call
Kind Regards
Customer Care Department
***
AS
Anzel S's updateReviewer Update
06 Mar 2025, 14:50Please give a call asap on 302 number
AS
Anzel S's update06 Mar 2025, 14:50
Reviewer Update
Please give a call asap on 302 number
Matrix Vehicle Tracking's replyOfficial
07 Mar 2025, 13:07Good day
This is confirmation that you have been contacted and that the matter has been addressed accordingly.
Kind Regards
Customer Care Department
***
This is confirmation that you have been contacted and that the matter has been addressed accordingly.
Kind Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Mar 2025, 13:07
Official
Good day
This is confirmation that you have been contacted and that the matter has been addressed accordingly.
Kind Regards
Customer Care Department
***
This is confirmation that you have been contacted and that the matter has been addressed accordingly.
Kind Regards
Customer Care Department
***