NW
Natalie W
1 reviews | Active since Feb 2025
01 Feb 2025, 20:10
Worse than a government dept
Pity there is no zero stars options available.
I don’t have words for how poor the service is.
I have both and emailed multiple times about my vehicles tracking device which is not working. This is continuously and dating back more than a month ago and nobody has contacted me to date.
I think staff purposely cut you off or transfer your call into the abyss.
Today I received yet another invoice. I am trying to cancel services but no success of assistance on that either yet 😡 😡😡
Helpful (0)
Replies (1)0
Replies (1)Matrix Vehicle Tracking's replyOfficial
03 Feb 2025, 10:50Good day Natalie Williamson
Thank you for your submission.
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Feb 2025, 10:50
Official
Good day Natalie Williamson
Thank you for your submission.
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
