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Presh M
1 reviews | Active since Oct 2023
18 Oct 2023, 21:25
Worse service…. Poor customer service
The worst company to deal with zero customer service, I’ve been trying to get hold of their customer service team and sending emails with no response wow I have never ever seen such poor customer service in my entire career… please please don’t do business with them and imagine trusting them to track your car. I regret the day I joined them 😡😡😡💔
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
19 Oct 2023, 10:47Good Day Presh Mafolo ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you to assist your account.
Please advise on the most suitable time for us to contact you.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you to assist your account.
Please advise on the most suitable time for us to contact you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply19 Oct 2023, 10:47
Official
Good Day Presh Mafolo ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you to assist your account.
Please advise on the most suitable time for us to contact you.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you to assist your account.
Please advise on the most suitable time for us to contact you.
Regards,
Customer Care Department
***