jS
jaun S
1 reviews | Active since May 2021
09 Nov 2023, 16:40
Worse service ever!!!!
I have send numerous emails as well as phone to get someone to assist me with my payment history that needs to be updated on Experian and no one comes back to me , i have never had such a bad experience in my life, Mix telematics updated my TransUnion payment history but with Experian no one wants to assist me and this is keeping me from getting anything on my name as my credit score shows bad,
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
10 Nov 2023, 07:59Good Day Jaun Van Schalkwyk,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to Accounts Department to assist with the account..
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We confirm that the matter has been escalated to Accounts Department to assist with the account..
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply10 Nov 2023, 07:59
Official
Good Day Jaun Van Schalkwyk,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to Accounts Department to assist with the account..
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We confirm that the matter has been escalated to Accounts Department to assist with the account..
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***