ZS
Zindziswa S
1 reviews | Active since Dec 2018
25 Mar 2021, 16:05
worse service !!!!
This has to be the most frustrating company in the world , I had settled my bill and cancelled my contract with them, to this day they keep telling me its been cancelled but I keep getting text messages from them and their dam lawyers.
I wouldn't advise anyone to use them they are clueless.
Helpful (0)
Replies (4)0
Replies (4)
Matrix Vehicle Tracking's replyOfficial
25 Mar 2021, 16:33Good Day Zindziswa S
We can confirm that an agent did get in contact with you and the cancellation has been processed.
We have escalated the request for a copy of contract or voice contract and we will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and the cancellation has been processed.
We have escalated the request for a copy of contract or voice contract and we will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply25 Mar 2021, 16:33
Official
Good Day Zindziswa S
We can confirm that an agent did get in contact with you and the cancellation has been processed.
We have escalated the request for a copy of contract or voice contract and we will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and the cancellation has been processed.
We have escalated the request for a copy of contract or voice contract and we will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
29 Mar 2021, 09:25Good Day Zindziswa S
We can confirm that an agent did get back to you and has advised concerning your contract and the notice period being April as per the terms and conditions.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get back to you and has advised concerning your contract and the notice period being April as per the terms and conditions.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply29 Mar 2021, 09:25
Official
Good Day Zindziswa S
We can confirm that an agent did get back to you and has advised concerning your contract and the notice period being April as per the terms and conditions.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get back to you and has advised concerning your contract and the notice period being April as per the terms and conditions.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
ZS
Zindziswa S's updateReviewer Update
29 Mar 2021, 09:29A rude agent that doesn't let you speak, train your agents properly. I would appreciate an agent with manners to contact me.
ZS
Zindziswa S's update29 Mar 2021, 09:29
Reviewer Update
A rude agent that doesn't let you speak, train your agents properly. I would appreciate an agent with manners to contact me.
ZS
Zindziswa S's updateReviewer Update
29 Mar 2021, 09:32I sent an email on the 18th March 2021, you guys only decide to reply on the 25th March 2021 with attitude.
ZS
Zindziswa S's update29 Mar 2021, 09:32
Reviewer Update
I sent an email on the 18th March 2021, you guys only decide to reply on the 25th March 2021 with attitude.