TM
Thikho M

1 reviews | Active since Jun 2018

26 Jun 2019, 14:45

Worse car tracker ever

I cancelled your car tracker a year ago,but you keep on charging me R60 of fee unpaid,the car tracker was R100,i agreed that i will pay a canciliation fee how can i pay a canciliation fee while you charging me R60 when i told you you say you will get back to me but you never did,today i got email from collection services letting me know that i should pwy R1400 i wont do that.

0
Replies (4)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply26 Jun 2019, 15:41
Official
 Good Day Thikho Mudau 
Thank you for your post and for bringing this matter to our attention.

Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care 
TM
Thikho M's update26 Jun 2019, 16:05
Reviewer Update
This automatic reply is boring
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply26 Jun 2019, 16:12
Official
Good Day  Thikho Mudau 

Please note that we did try to get in contact with you on ***, however there was no response.

Kindly advise on the convenient time for us to contact you or please provide us with an alternative contact number in order to enable us to assist with your query.

Regards
Noluthando Mabaso
***
Customer Care Department
TM
Thikho M's update26 Jun 2019, 16:56
Reviewer Update
Now