LS
LEBOGANG S
1 reviews | Active since Mar 2022
21 Aug 2026, 09:20
Won't let you cancel your account, BAD customer service
Sent an email to cancellations 2 days ago to cancel my account, but Zero response from that department. They are just silent so that they can bill me come month end. I regret joining them, they make it so difficult to leave.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
21 Aug 2026, 10:58Good Day, Lebogang Seleka,
Thank you for your review.
Please note that your agreement with Matrix Vehicle Tracking requires a 20 working days' notice period for cancellation. The relevant department will contact you to confirm your cancellation date.
We trust that this clarifies your query. Should you require any further assistance, please feel free to contact us via email or send us an inbox message on Facebook.
We wish you a wonderful day.
Kind regards,
Customer Care Department
Customer Care Department
***
Matrix Vehicle Tracking's reply21 Aug 2026, 10:58
Official
Good Day, Lebogang Seleka,
Thank you for your review.
Please note that your agreement with Matrix Vehicle Tracking requires a 20 working days' notice period for cancellation. The relevant department will contact you to confirm your cancellation date.
We trust that this clarifies your query. Should you require any further assistance, please feel free to contact us via email or send us an inbox message on Facebook.
We wish you a wonderful day.
Kind regards,
Customer Care Department
Customer Care Department
***