MBOM
Masungulo Bindula Oriel Mabunda

1 reviews | Active since May 2023

17 Aug 2023, 10:06

Why they handover my account

Good Morning team.. I have problem with Matrix. My car it is ****** on 29 of April 2023 and they failed to get my car. But they still calling and saying I'm owing the payment while they failed to get my car. Now they handover my account to MBD for collection

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply17 Aug 2023, 15:09
Official
 Good Day Masungulo Bindula Oriel Mabunda,

Thank you for bringing the matter to our attention and allowing us the opportunity to assist further with your inquiry.  

We apologies to the unfortunate service received the matter has been escalated to our Accounts Department for further arrangements.

We will be in contact with you shortly to assist with arrangements.

Regards,
Customer Care Department
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