SM
Siphesihle M
1 reviews | Active since Apr 2025
11 Apr 2025, 09:19
********* Whatsoever
Good day, I was requested to settle my account in the year 2022, I settled it and asked them to cancel it and however when I requested the settlement letter I did not receive it to date, I have sent several follow up emails with no response and I am still getting billed to date. I received a call this morning from the nimble group which collects on their behalf stating that I have an outstanding amount of R1400+. I sent them the communication and have not heard anything back.
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Replies (1)Matrix Vehicle Tracking's replyOfficial
11 Apr 2025, 09:47Good Day Siphesihle Mtshali
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards, Customer Care Department ***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards, Customer Care Department ***
Matrix Vehicle Tracking's reply11 Apr 2025, 09:47
Official
Good Day Siphesihle Mtshali
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards, Customer Care Department ***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards, Customer Care Department ***
